Open the Rules Before Account Access
Our Terms & Conditions describe the steps required before you use the account, including accurate personal details, phone verification and protection of your login credentials. They also explain how we check a payment instruction against the account holder, why a wallet or bank record may need
-
1
clarification, and when access can be paused for a security check. DANA, OVO, GoPay, QRIS, bank transfer and virtual account references appear in the cashier process, but each transaction remains subject to the stated account rules. Access is available where local law permits, and eligibility depends
-
2
on local law. If we amend a clause, we publish the new wording on this policy page so you can read it before continuing.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.